Terms of Service

Last Updated: August 17, 2026

Welcome to RǏWIÑ. These Terms of Service govern your access to and use of the RǏWIÑ website, products, services and related features.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About RǏWIÑ

RǏWIÑ is an online clothing and apparel store offering products for purchase through its website.

Throughout these Terms, the words "RǏWIÑ," "we," "us," and "our" refer to RǏWIÑ.

The words "you," "customer," and "your" refer to the person accessing the website or purchasing our products.

2. Eligibility

By using this website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement under applicable law; or

• You are using the website with the involvement and consent of a parent or legal guardian where required by law.

You agree to provide accurate and complete information when placing an order or contacting us.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colours, sizing information and other product information displayed on our website are accurate.

However:

• Actual colours may vary depending on your device or screen settings.

• Minor variations in printing, fabric, texture or appearance may occur.

• Product images may include styling or presentation elements that are not included with the purchased product.

• Measurements may have reasonable manufacturing tolerances.

Such normal variations do not necessarily constitute a product defect.

If a product is materially different from its advertised description or specifications, your applicable consumer rights remain unaffected.

4. Pricing

All product prices displayed on the website are stated in Indian Rupees (INR) unless otherwise specified.

The listed price of our products may change from time to time.

For the current V1 offering, products may be listed at ₹2,499, subject to any clearly displayed discounts, promotions or offers.

We reserve the right to correct pricing, description or other listing errors. If an obvious pricing error affects an order, we may contact you before fulfilling the order.

Any applicable taxes, shipping charges or other charges will be displayed where required before completion of the purchase.

5. Orders

Placing an order constitutes a request to purchase a product. It does not automatically guarantee acceptance of the order.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:

• Product availability issues

• Pricing or listing errors

• Suspected fraudulent activity

• Incorrect or incomplete customer information

• Technical errors

• Duplicate or accidental orders

• Circumstances where fulfilment is not reasonably possible

If we cancel an order after payment has been received, any refund that is due will be processed in accordance with our Refund & Return Policy and applicable law.

6. Payment

RǏWIÑ currently operates on a prepaid-only basis.

Cash on Delivery (COD) is not available unless explicitly offered by RǏWIÑ for a particular order or promotion.

You must complete payment through the payment methods made available on our website.

You confirm that:

• The payment information you provide is accurate;

• You are authorised to use the payment method; and

• You will not attempt to use a payment method fraudulently or unlawfully.

Payment processing may be handled by third-party payment providers. Their respective terms and policies may also apply.

7. Order Confirmation

After successfully placing an order, you may receive an order confirmation through the contact information provided by you.

An order confirmation acknowledges that your order has been received. It does not necessarily constitute final acceptance where the order is subject to verification or availability.

Please check your order details promptly and contact us as soon as possible if you identify an error.

8. Shipping and Delivery

Orders will be processed and shipped according to our Shipping Policy.

Estimated delivery timelines are provided for guidance and may be affected by circumstances outside our reasonable control, including courier delays, weather, transportation disruptions, strikes, natural events or other unforeseen circumstances.

You are responsible for providing accurate delivery information.

RǏWIÑ is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer, subject to applicable law.

9. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our Refund & Return Policy.

Unless otherwise required by applicable law, RǏWIÑ does not accept returns solely because of:

• Change of mind

• Personal preference

• Styling preference

• Colour preference

• Incorrect size selection by the customer

Eligible size exchanges and remedies for defective, damaged or incorrectly supplied products are subject to the conditions specified in our Refund & Return Policy.

Nothing in these Terms removes or limits any consumer rights that cannot legally be excluded.

10. Customer Responsibilities

When using our website, you agree not to:

• Provide false, misleading or fraudulent information;

• Attempt to gain unauthorised access to the website or its systems;

• Interfere with the website's operation;

• Introduce malicious code, viruses or harmful software;

• Use automated systems to abuse or disrupt the website;

• Attempt fraudulent payment activity;

• Copy, reproduce or exploit our website or content without permission;

• Use our website for any unlawful purpose; or

• Engage in behaviour that could reasonably harm RǏWIÑ, its customers or its systems.

11. Intellectual Property

Unless otherwise stated, the RǏWIÑ name, logo, branding, graphics, product designs, photographs, videos, written content, website design, text and other materials available through the website are owned by or licensed to RǏWIÑ.

You may view and use the website for personal, non-commercial purposes.

You may not, without prior written permission:

• Copy our branding or logos;

• Reproduce our product photography;

• Reuse our website content commercially;

• Sell, redistribute or commercially exploit our content;

• Modify or create derivative works from our protected materials; or

• Represent RǏWIÑ's content or products as your own.

Nothing in these Terms transfers any intellectual-property rights to you.

12. User-Submitted Content

If you submit reviews, photographs, feedback, comments or other content to RǏWIÑ, you represent that you have the right to submit that content.

You should not submit content that:

• Infringes another person's rights;

• Contains unlawful material;

• Contains confidential information belonging to another person; or

• Is misleading, abusive or fraudulent.

Where you voluntarily submit content for publication or promotional use, you grant RǏWIÑ a non-exclusive, royalty-free right to use, reproduce and display that content for legitimate business and promotional purposes, subject to applicable law.

13. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, hosting providers and other technology providers.

Your use of certain third-party services may also be subject to their own terms and privacy policies.

RǏWIÑ is not responsible for the independent policies or practices of third-party service providers, except to the extent required by applicable law.

14. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

• Maintenance

• Updates

• Technical problems

• Hosting issues

• Security incidents

• Network problems

• Circumstances beyond our reasonable control

We may modify, suspend or discontinue any part of the website where reasonably necessary.

15. Promotions and Discounts

Promotional offers, discounts, coupon codes and special campaigns may be subject to additional terms.

Unless expressly stated otherwise:

• Promotions cannot be combined;

• Promotional codes cannot be exchanged for cash;

• Offers may be limited by availability or time;

• RǏWIÑ may correct obvious errors in promotional listings; and

• Promotional terms displayed at the time of purchase will apply.

16. Limitation of Liability

To the maximum extent permitted by applicable law, RǏWIÑ will not be responsible for indirect, incidental, special or consequential losses arising from your use of the website or products.

This may include losses arising from temporary website unavailability, third-party service interruptions or events outside our reasonable control.

However, nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including applicable consumer protection rights.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities or reasonable costs arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights caused by your actions.

This clause does not apply to the extent that the relevant loss was caused by RǏWIÑ's own unlawful conduct or where such indemnification would not be enforceable under applicable law.

18. Privacy

Your use of the website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and otherwise process information associated with your use of the website and your orders.

19. Force Majeure

RǏWIÑ will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government actions, transportation disruptions, strikes, civil disturbances, technical infrastructure failures or other similar events.

Where reasonably possible, we will take appropriate steps to minimise the impact of such events.

20. Changes to These Terms

We may update these Terms of Service from time to time.

When we make changes, the updated version will be posted on this page with a revised Last Updated date.

For existing orders, the Terms applicable at the time of purchase will generally continue to govern that transaction, subject to applicable law.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with these Terms or your use of the website will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable Indian law.

Nothing in this clause prevents a consumer from exercising any mandatory rights or remedies available under applicable consumer protection law.

22. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be modified or removed only to the extent necessary.

The remaining provisions will continue to remain in effect.

23. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund & Return Policy and any other policies expressly incorporated into the website, form the applicable terms governing your use of the RǏWIÑ website and purchase of our products.

24. Contact Us

If you have questions regarding these Terms of Service, your order or our policies, please contact RǏWIÑ through the customer-support contact information published on our website.

Please include your order number where applicable so that we can assist you efficiently.

RǏWIÑ reserves the right to update these Terms from time to time in accordance with applicable law.